Data protection

RoyalBet's Privacy Policy — Your data, our responsibility

The security of your personal data is our top priority. Find out on this page how RoyalBet collects, uses, and protects your information.

Last Updated: January 2026
SSL Encrypted
Applicable to: all members

Our Commitment

Your data is never sold
256-bit SSL Encryption
Compliance with International Standards
24/7 Data Protection Monitoring

Why is your information safe at RoyalBet?

We protect your privacy on both the technical and policy fronts.

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Strong Encryption

RoyalBet uses 256-bit SSL/TLS encryption. Your password, payment details, and personal data are fully encrypted before they reach our servers.

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No third-party data sharing

Your personal information is never sold or rented to third parties. Limited data is shared only with partner organizations involved in delivering our services.

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Transparent Data Use

We are transparent about what data we collect and why. It is our policy never to collect excessive or unnecessary information.

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User controls

You can request to view, correct, or delete your data at any time. Your rights over your own information are paramount.

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International Standards

RoyalBet follows international data protection standards — including GDPR and equivalent frameworks — to keep your information secure at all times.

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24/7 Security Monitoring

Our security team monitors systems around the clock. Any unusual activity is automatically detected and blocked.

Introduction: RoyalBet ("we", "the platform") respects your privacy. This Privacy Policy applies to users of the royalbet.vin website and its associated mobile applications. By using the platform, you are considered to have agreed to this policy.

1

What data do we collect?

We collect various types of information when you create an account and use our services on RoyalBet. The sole purpose of this data collection is to provide you with the best, safest, and most personalized experience possible.

Information collected directly from you:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Current and permanent address
  • National ID, passport, or driving licence details (for KYC verification)
  • Payment method details (Mobile Banking / Nagad / Rocket number or bank account)
  • Transaction history and betting activity details

Automatically collected information:

  • IP Address & Device Type
  • Browser type & operating system
  • Platform activity logs (login times, page visits)
  • Cookie & Location Data (if permitted)

We never store your full payment card number or PIN. Payment details are always held in encrypted token form.

2

How do we use your data?

Collected data is used only for specific, legitimate purposes. RoyalBet never uses your information for unnecessary or unauthorized activities.

Data type Purpose of use Legal Basis
Identity information Account Verification & KYC Process Legal Obligation
Contact information Transaction Notifications, Support Contractual necessity
Payment information Deposit & Withdrawal process Contractual necessity
Activity Log Security monitoring & fraud prevention Legitimate interests
Cookie Data Service improvement & personalisation With Your Consent

We will obtain your consent before using your data for promotional communications. You may withdraw that consent at any time.

3

Data storage & security measures

RoyalBet applies industry-standard technologies and practices to protect your data. The core layers of our security infrastructure are outlined below:

  • 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
  • Database encryption: Sensitive data is stored on servers with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & intrusion detection: Active systems in place to prevent unauthorized access.
  • Regular security audits: Regular system audits conducted by third-party security experts.

Data retention period: Your data is retained for as long as your account is active. Even after account closure, certain information may need to be kept for up to 5 years as required by law, after which it is permanently deleted.

No system is 100% impenetrable. However, we are committed to maintaining the highest level of security. In the event of a data breach, we will notify affected users within 72 hours, as required by law.

4

Cookie Policy

The RoyalBet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics cookies: Used to understand usage patterns for service improvement.
  • Marketing cookies: To show you relevant ads with your consent.

You can disable non-essential cookies at any time through your browser settings. Note that some features may be limited as a result.

5

Sharing data with third parties

RoyalBet does not sell or transfer your personal information to third parties for commercial purposes. However, limited data sharing may occur in certain specific circumstances:

  • Payment processors: Payment details including Mobile Banking, Nagad, and Rocket are used to process transactions.
  • KYC Verification Authority: Documents required for the identity verification process.
  • Legal Authorities: Mandatory disclosure of information in response to court orders or government investigations.
  • Technology partners: Hosting, analytics, and security service providers (under data protection agreements).

All our partners operate under strict data protection agreements and may only use your information for specified purposes.

6

Your Data Rights

As a RoyalBet member, you have full control over your own data. We ensure that you can easily exercise the following rights:

Right of Access

You have the right to know and view what information we hold about you.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to erasure

You can request deletion of your data under certain circumstances.

Right to restrict processing

You have the right to object to the use of your data for specific purposes.

Right to data portability

You can request a copy of your data in a machine-readable format.

Right to Withdraw Consent

Withdraw your consent for marketing or optional data use at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

7

Minor's Privacy

RoyalBet strictly prohibits access to the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration.
  • If a minor is found to have created an account, that account will be immediately closed and all associated data deleted.
  • Parents can contact us to report a potential account belonging to their child.
  • Use of parental control tools is recommended.

If you become aware that a minor is using RoyalBet, please notify our support team immediately.

8

Privacy Policy updates

RoyalBet reserves the right to update this Privacy Policy as needed. Depending on the nature and significance of the changes, we will notify you in the following ways:

  • Minor changes: This page will be updated and the date will reflect the latest revision.
  • Major changes: A notification will be sent to your registered email and displayed upon login.
  • Fundamental changes: Your explicit consent will be obtained before this takes effect.

If you do not agree with the updated policy, you may request account closure. We recommend checking this page regularly.

9

Contact & complaints

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team. We are always here to help.

Email Support

[email protected]

Live chat

24/7 Support Available

Response Time

Up to 30 business days

If you are not satisfied with our response, you have the right to file a complaint with the relevant regulatory authority.

Privacy inquiries

No, RoyalBet never sells or rents your personal data to third parties. Only service partners — such as payment processors and KYC providers — receive limited data, and strictly under contractual agreements.

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law, after which it is permanently deleted.

Yes, in certain circumstances you may request the deletion of your data. However, information subject to legal obligations (such as transaction records) may not be deletable before the required retention period expires.

Essential cookies cannot be disabled, as the platform cannot function without them. Turning off analytics and marketing cookies may only slightly reduce your personalized experience — core services will not be affected.

Yes. In the event of a security breach that puts your data at risk, we will notify you at your registered email address within 72 hours as required by law, along with guidance on the necessary steps to take.

Your Data is Safe — Get Started Now

Your privacy is protected at RoyalBet. Register with confidence and enjoy Bangladesh's most trusted betting platform.

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